SERVICES WE OFFER

Research and Evaluation

• The design and undertaking of research projects
• Independent evaluation of services and projects
• The formation and implementation of creative solutions

 Service Review and Planning

• Best Value reviews
• Mystery Shopping reviews
• The development of service improvement recommendations and action plans

Organisation and delivery of Review/Planning Events/Strategic Initiatives

• The undertaking of reviews and development of strategies
• Strategic planning exercises
• Facilitating multi-agency strategic initiatives

Training

• Delivering basic training on homelessness and landlord and tenant legislation
• Development and undertaking of Training Needs Analyses for advisers
• Formation and delivery of training programmes
• Running informal interactive seminars and development events

Events

• Conference organisation and facilitation
• Event/Meeting planning, organisation & facilitation
• Organisational review and development events

Management Consultancy

• Interim Project Management
• Staff support, development, recruitment etc
• Policy and procedure development
• Independent reviews and complaints assistance

Publications

• Writing and editing of reports
• Making complex legal information accessible for various audiences
• Development of Handbooks and other written materials
• The development of articles for publication